Change password

Forgot your login or need to change your password?

No problem! We can help you.

  • Email us with your request on We check our emails often and will reply to you within 24 hours during weekdays.
  • or call us on 09 571 4645 - Mon to Fri from 8:30am to 3pm.

To help us locate your account please supply your

  • first and last name
  • organisation name
  • organisation’s Ministry of Education number

The Learn by Heart Team